Never miss a job.
A missed call is a job that went to somebody else. Nock answers it, asks what that job actually needs, and hands you this.
No name. No address. No idea whether it was worth €80 or €800. Ring back tonight and hope.
No heating — Worcester Bosch, error E9
Sarah Murphy · 14 Example Road, Limerick
Works with the phone number and messages you already use.
The same first line. Completely different questions.
This is the part a contact form cannot do. Nock works out what kind of job it is, then asks only what that job needs. A boiler and a roof have nothing in common except the person who has to go out and look at them.
- What make is it, and is there an error code on the display?
- Do you have any heating at the moment?
- And hot water, is that working?
- Could you send a photo of the display?
- Is water coming in right now?
- Is it a tiled roof, slate, or flat?
- How many storeys is the property?
- A photo of the ceiling would help.
Job types across plumbing, electrical, heating and roofing, each with its own questions. It stops asking the moment it has what you need.
Your whole day, sorted by who needs you first.
Emergencies at the top. Then the jobs waiting on a decision. Then what is already booked. If nothing needs you, the screen says so and leaves you alone.
That is the whole interface. There is no dashboard to keep on top of, because keeping on top of a dashboard is just more admin.
One minute after the phone rings out.
Both hands are under a sink. You are not answering, and the customer is not waiting: they are already scrolling to the next number. Nock gets there first.
By the time you are out from under the sink, it is not a missed call any more. It is a job card.
It works for you, and it knows where to stop.
You approve the booking
Nothing gets booked behind your back. Turn that off later if you would rather Nock offered times on its own.
Your rules, written down
Say "don't book boiler installs without asking me" and it becomes a rule you can read, edit and delete.
Danger stops it dead
Someone mentions a smell of gas and Nock stops, gives safety advice, and pulls a person in straight away.
It never invents a price
Every figure comes from the rates you set. No rate for that job means "John will confirm before any work begins".
Nock never presents itself as a qualified tradesperson and never gives repair instructions. Customers are told the replies are automated, and you can read every message it sends.
Watch a message turn into a booked job.
We run it with you, live. About a minute.